To implement a support system for controlling bank management, focused on strategic management of the activities necessary to determine its organizational framework. Diagnosing the organizational structure has allowed domestic banks to establish that in large and medium-sized banks controlling individual functions performed mainly units such as planning and economic or financial management, analysis and forecasting, budgeting, management, strategic development, management, information technology, risk management. These units are usually subject to various Vice Chairman of the Board, resulting in a lack of coordination among them there is duplication of functionality that is inherent in a large multi-branch mainly banks, which create a lot of different services at the central bank and the regional offices. It should be noted that each of the divisions of the bank serves, some for him as a major. Thus, the efforts of economic services, banks are focused on the budgeting process, monitoring the implementation of the budget parameters, etc. Therefore, less they pay attention to coordination of strategic and operational plans, and monitoring of strategic indicators. Most small and medium-sized banks, some planning - economic and analytical services in general are not created, and the function of controlling, unfortunately, reduced only to control the correctness of transactions in the accounting and reporting, as well as the plan of profit, which provides accounting. So, the question arises about the need for services in banks controlling, based on the current ideology that has emerged and established itself as a result of rozpitku business, particularly banking. Controlling the creation of units will ensure transparency of the economic system of bank management, have an integrated information database, which serves as the basis for making appropriate management decisions at all levels of management, to carry out a comprehensive approach to strategic and operational management of the bank, improve internal controls over the achievement of strategic and tactical goals bank, and so on. The process of creating the service of controlling a bank associated with the definition of conditions for its implementation and development. Topic: Improvement of controlling